Store Policies

We strive to deliver your furniture safely and efficiently across Canada and the United States.

Shipping Options: Choose standard or expedited shipping.

Shipping Costs: Calculated at checkout based on size, weight, and destination.

Delivery Timeline:Standard shipping takes 5-10 business days within Canada.

Delivery times to the United States may vary; please check at checkout for estimated delivery dates.

Damage Reporting: Please inspect items upon delivery and report damages within 48 hours.

Your privacy is paramount at Elysium.

Information Collected: We collect necessary details for order processing.

Data Usage: Your information is used to fulfill orders and improve service.

Security Measures**: We utilize encryption to protect your data.

We offer secure payment methods for your convenience.

Accepted Payments: Credit cards, PayPal, and financing options.

Secure Transactions: All payments are processed using SSL encryption.

If you change your mind: 

In-Stock Orders：Cancel prior to the shipping of the product for a full refund. But Once a 

delivery has been scheduled, it is final and cannot be canceled or rescheduled.

Custom or factory orders:  Final sale and cannot be returned. However, we offer a full

 refund within 3 days of purchase for cancellations made without specific reasons.